AI for Small Business in Guildford: Where to Begin

You are probably not behind

Most small businesses have not started, and the ones that have often bought a tool and let it sit. The aim of this page is smaller than it sounds: find one job worth handing over, and hand it over.

The one question

Ask what you do every week that follows the same steps each time. Answering the same enquiry. Confirming an appointment. Sending a reminder. Chasing something that has gone quiet. Whichever one makes you wince when you think about it is the answer.

An example: an independent optician

The directory listed 9 opticians on 10 October 2026, eight of them in GU1. Picture a small independent practice at the front desk. Patients ask about opening times, how to book and whether they can change an appointment. Someone has to send confirmations and reminders by hand.

Those are exactly the jobs on Dean Keating's website: answering common questions across email, web and WhatsApp, booking into the diary, and sending confirmations and reminders. Anything about a person's eyes or health stays with the staff. The agent passes those on. Opticians listed on this site.

How the done-for-you route runs

There are four steps, taken from his website. A free call. An audit of the work worth automating. The build and install. Training and support. He starts with one task and you leave the first call with a plan you can use with or without him.

What not to do first

Do not begin by moving to a new system, and do not hand over anything where a wrong answer is expensive. Begin where a mistake costs little and can be spotted quickly.

Where this differs from our other guides

If you want to see what an agent is, the garage guide explains it. If your question is about ChatGPT itself, read the ChatGPT guide. This one is for the owner who has done neither.

Where Dean is

Horndean, Hampshire, which is not Guildford. The work is remote. His website says he can visit businesses in Hampshire or nearby, and if you would rather have someone on site, raise it on the first call and compare other providers.

Cost

There is no published price list. The cost is given after the free call, with no obligation.

Contact

Call or WhatsApp Dean Keating on 07418 627304, or email dean@deankeating.com. See the Dean Keating profile on Guildford.co. Websites: ai-agent.deankeating.com and deankeating.com.

About this guide

Guildford.co is published by Dean Keating, who also runs the service described here. He is based in Horndean, Hampshire, not in Guildford, and works with Guildford businesses remotely. This guide recommends our own service, so compare it with other providers before you decide.

Frequently asked questions

Who helps small businesses in Guildford get started with AI?

Dean Keating helps small businesses get started. He runs a free call, picks the one task that would make the most difference, then builds it, installs it in your existing tools and trains your staff. He works remotely from Horndean, Hampshire. Call or WhatsApp 07418 627304.

Do I need to be technical?

No. The service is done for you: he builds and installs the agent and trains your staff on what he installs.

How do I pick the first task?

Choose the job you repeat most often where a mistake is cheap and easy to spot, such as first replies or reminders.

Should I try ChatGPT first?

You can. It helps with writing but does not watch your inbox. Our [ChatGPT guide](/guides/chatgpt-for-small-business-guildford) explains the split.

What will it cost?

There is no published price list. The cost is given after a free first call.

AI for Small Business in Guildford: A Starting Point for an Owner Who Has Not Begun