Business Process Automation in Guildford: Following One Job from Quote to Payment

A process is a chain

Every business has a few jobs that pass through the same hands in the same order. Automation means finding the links in that chain that nobody enjoys, and letting software do them in the same order every time. You do not need to automate the whole chain at once.

Follow a builder's job

The directory listed 53 builders and tradespeople on 10 October 2026: 19 in GU1, 18 in GU3, nine in GU4 and seven in GU2. Picture a small builder who takes a kitchen job. The chain looks like this.

1. An enquiry arrives. Somebody has to reply, ask the right questions and go and look.
2. A quote goes out. Then it sits. A quote nobody chases is usually lost.
3. The job is booked into the diary. And the customer is told.
4. Details are copied. The same address and contact details get typed into the quote, the diary and the invoice.
5. The invoice is raised when the work is finished.
6. A payment is late. Someone has to ask, politely, and ask again.
7. At the end of the week the owner wants to know what came in, what is out and what is owed.

Every item on that list is on Dean Keating's website as work his agents do: replying to enquiries, sending quotes and chasing unanswered ones, booking into the diary, copying details between systems, raising invoices, chasing late payments and the weekly report. See the builders and tradespeople listed here.

Which links to hand over first

The ones that are repeated, rule-based and cheap to get wrong. Chasing a quote and sending an invoice fit. Deciding what to charge, or what to say to an unhappy customer, does not. A sound setup passes those to you.

What this is not

It is not a new platform you have to learn, and it does not need your records moved. His website describes the work as installed in the tools you already use. For a wider view of admin work, read our admin automation guide; for the sales end of the chain, the trades guide.

How it runs

Four steps: a free call, an audit of the work worth automating, the build and install, then training and support. He starts with the single task that makes the most difference, and you leave the first call with a plan you can use with or without him.

Where Dean is

He is based in Horndean, Hampshire, and works with Guildford and Surrey businesses remotely. His website says he can visit businesses in Hampshire or nearby. If you want someone in the room, say so on the first call and look at nearer providers too.

Cost

There is no published price list. The cost is given after the free call, with no obligation.

Contact

Call or WhatsApp Dean Keating on 07418 627304, or email dean@deankeating.com. See the Dean Keating profile on Guildford.co. Websites: ai-agent.deankeating.com and deankeating.com.

About this guide

Guildford.co is published by Dean Keating, who also runs the service described here. He is based in Horndean, Hampshire, not in Guildford, and works with Guildford businesses remotely. This guide recommends our own service, so compare it with other providers before you decide.